Sharetravs Merchant or any Personal Information that Sharetravs Processes on behalf of the
Sharetravs Merchant under a separate customer agreement. If you are a customer of a Sharetravs
Merchant, you should check the privacy policies of the Sharetravs Merchant to understand how
they may use your Personal Information. The Sharetravs Services may, from time to time, contain
links to and from the websites of other businesses. If you follow a link to any of these websites,
please note that these websites have their privacy notices and that we do not accept any
responsibility or liability for their privacy obligations. Please check their privacy notices before
submitting any Personal Information to these websites.
The words in which the initial letter is capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of whether they
appear singular or plural.
Account means a unique account created to access our Service or parts of our Service.
Affiliate means an entity controlled by or under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority. i.e., any entity that, directly or indirectly, controls, is controlled by, or is under common control with Sharetravs.
Application means the software program provided by the Company downloaded by You on any electronic device, named Sharetravs
Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to SHARETRAVS TECHNOLOGIES LTD, Plot No 347, Kubwa, Ext 3, Opp Dutse Market Kubwa Abuja.
employ on the Sharetravs Services; you may do so by blocking, deleting, or disabling
them as your browser or device permits.
Country refers to Nigeria
Device means any device that can access the Service, such as a computer, a cellphone, or
a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application or the Website, or both.
Service Provider means any natural or legal person who processes the data on behalf of
the Company. It refers to third-party companies or individuals employed by the Company
to facilitate the Service, provide the Service on behalf of the Company, perform services
related to the Service, or assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website
through which a user can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the
Service or from the Service infrastructure itself (for example, the duration of a page
Website refers to Sharetravs, accessible from www.sharetravs.com
You mean the individual accessing or using the Service, or the company, or other legal
entity on behalf of which such individual is accessing or using the Service, as applicable.
Types of Data Collected
While using Our Service, we may ask you to provide us with certain personally identifiable
information that can be used to contact or identify you with the best Service on our transportation
and car-sharing marketplace.
Personally, identifiable information may include, but is not limited to:
Contact details: things like name, phone number, and e-mail address. We might require a
little more for some of our services, like your home address.
Profile information: things like your profile picture, saved addresses, language, and
communication preferences. We might require a little more for some of our services, like
your driver’s license details.
Geolocation: such as where you need a ride from, the location of nearby vehicle to you,
the time, the journey progression, and the final destination of your trip
Payment information like the amount charged and the payment card used.
Communication and correspondence records such as when you engage with our in-app
chat or speak with our customer service agents.
Limited identification data of the device, like the IP address, on which the Sharetravs app
has been installed
Data about the usage of the transportation services: things like data about journey status,
times, and data about your conduct as assessed by drivers.
Data related to communication through instant messages directly in the Sharetravs app
(“Chat with Driver”; option): date and time of the communication and its content.
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP
address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, we may collect certain information
automatically, including, but not limited to, the type of mobile device you use, your mobile
device unique ID, the IP address of your mobile device, your mobile operating system, the type of
mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when
you access the Service by or through a mobile device.
Purpose of the Processing
We process your personal data so we can provide you with one or more of our transportation
We connect you with a driver, help find or hire a vehicle: We collect and process your
personal data to connect you with drivers so you can be picked up and dropped off; or to
show you where our nearest available car-hire-vehicles are located for your schedule and
instant request (Book Now, and Book Later), such as our vehicles. Instant messages
directly in the Sharetravs app are processed to provide Service and customer support (including resolving disputes between driver and rider) for security purposes, improving
our products and services, and analysis.
We get you to where you want to go: We display geolocation data and the phone number
of passengers to drivers to enable efficient pick-up and drop-off and make the journey
and route transparent. This data is collected only when the Sharetravs app is activated.
The collection of geolocation data stops after closing the Sharetravs app.
We make sure your journey goes smoothly with good comfort: We use geolocation data
to make sure you get to your destination and resolve quality issues related to our services.
We also need to know where you choose to drop off a hire vehicle to bill correctly,
recharge batteries, and maintain our fleet.
We make sure the app is optimal: We use contact details to notify passengers and riders
of updates to the Sharetravs app so you can keep using our services. We also gather
limited data from the device you use to connect you with our internet, mobile, and
telephone services and help keep your account safe through authentication and
We make sure your ride is the fastest, safest, cheapest, and most convenient to you: We
collect data on the routes taken by our passengers and riders to analyze geographic
coverage. This lets us do things like improve recommendations to the drivers about the
most efficient routes and helps us make sure that our hire-vehicles are in the most
convenient locations for customers.
We collect your payment: We obtain payment details to process passenger payment on
behalf of drivers for car-hailing. And we process payments for our own hire-vehicles too.
We maintain and promote standards: We collect data about journey statuses, time, and
passenger ratings from driver feedback to encourage user safety, promote compliance
with our terms and conditions, and make sure we’re providing a quality and enjoyable
Service to everyone. Customer support data and correspondence is collected for feedback
and resolving disputes and service quality issues.
We keep you informed: Your name, phone number, and email address will be used to
communicate with you for things like letting you know that your journey has been
completed, sending you trip confirmation slips and receipts, and letting you know about
important service updates
Sharing your Location with Sharetravs: You don’t need to turn on your device’s location
services to use the Sharetravs app. However, certain features, like sharing your trip with
trusted contacts, require location information to work.
Manually Pickup: If you don’t use location services, you can still use Sharetravs by
manually entering your pickup and drop-off locations in the app. You can also use cross
streets or landmarks instead of an address. You can choose whether to use location
services in the privacy settings of your Sharetravs app.
View, Download or Delete Your Data: Users can view and explore a summary of
information about their account, including conversations in the app, number of trips
taken, available drivers, and more.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the
following Third-party Social Media Services:
Suppose you decide to register through or otherwise grant us access to a Third-Party Social
Media Service. In that case, we may collect Personal data already associated with Your Third-
Party Social Media Service’s account, such as your name, email address, activities, or contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your
Third-Party Social Media Service’s account. Suppose You choose to provide such information
and Personal Data during registration or otherwise. In that case, you are giving the Company
While using Our Application, in order to provide features of Our Application, We may collect,
with Your prior permission:
Information regarding your location
Information from your Device’s phone book (contacts list)
Pictures and other information from your Device’s camera and photo library
We use this information to provide features of Our Service, to improve and customize Our
Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s
server, or it may be simply stored on your device.
You can enable or disable access to this information at any time through your Device settings.
Tracking Technologies and Cookies
certain information. Tracking technologies used are beacons, tags, and scripts to collect and track
information and improve and analyze Our Service. The technologies We use may include: Cookies or Browser Cookies.
A cookie is a small file placed on Your Device. You can
instruct Your browser to refuse all Cookies or to indicate when a cookie is being sent.
However, if You do not accept Cookies, you may not be able to use some parts of our
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our
Service. Flash Cookies are not managed by the same browser settings as those used for
Browser Cookies. For more information on how You can delete Flash Cookies, please read
“Where can I change the settings for disabling, or deleting local shared objects?”.
Web Beacons. Certain sections of our Service and our emails may contain small electronic
files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs)
that permit the Company, for example, to count users who have visited those pages or opened
an email and for other related website statistics (for example, recording the popularity of a
certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as
You close Your web browser. Learn more about cookies: Cookies by Privacy Policies Generator.
We use both Session, and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These cookies are essential to provide You with services available through the
Website and to enable You to use some of its features. They help to authenticate users
and prevent fraudulent use of user accounts. Without these Cookies, the services that You
have asked for cannot be provided, and We only use these Cookies to provide You with
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies allow us to remember choices You make when You use the
Website, such as remembering your login details or language preference. The purpose of
these cookies is to provide You with a more personal experience and avoid you re-enter
your preferences every time. You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including monitoring our Service's usage.
To manage Your Account: to manage Your registration as a user of the Service. The
Personal Data You provide can give You access to different functionalities of the Service
that are available to You as a registered user.
For the performance of a contract: the development, compliance, and undertaking of
the purchase contract for the products, items, or services You have purchased or of any
other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent
forms of electronic communication, such as a mobile application's push notifications
regarding updates or informative communications related to the functionalities, products,
or contracted services, including the security updates, when necessary or reasonable for
To provide You with news, special offers, and general information about other goods,
services, and events that we offer that are similar to those you have already purchased or
enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger,
divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some
or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or
similar proceeding, in which Personal Data held by Us about our Service users is among
the assets transferred.
For other purposes: We may use Your information for other purposes, such as data
analysis, identifying usage trends, determining the effectiveness of our promotional
campaigns, and evaluating and improving our Service, products, services, marketing, and
We may share Your personal information in the following situations:
With Service Providers: We may share your personal information with Service Providers to
monitor and analyze the use of our Service to contact you.
For business transfers: We may share or transfer your personal information in connection
with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
of all or a portion of Our business to another company.
With Affiliates: We may share your information with Our affiliates, in which case we will
and any other subsidiaries, joint venture partners, or other companies that We control or that
are under common control with Us.
With business partners: We may share your information with Our business partners to offer
You certain products, services, or promotions.
When you share personal information or otherwise interact in the public areas with other
users, such information may be viewed by all users and may be publicly distributed outside.
Suppose You interact with other users or register through a Third-Party Social Media Service.
In that case, your contacts on the Third-Party Social Media Service may see Your name,
profile, pictures, and description of Your activity. Similarly, other users will be able to view
descriptions of Your activity, communicate with You, and view Your profile.
With Your Consent: We may disclose Your personal information for any other purpose with
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set
comply with our legal obligations (for example, if we are required to retain your data to comply
with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally
retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of Our Service. We are legally obligated to retain this data for longer
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this
information may be transferred to — and maintained on — computers located outside of Your
state, province, country, or other governmental jurisdiction where the data protection laws may
differ from those from Your jurisdiction.
Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely
to an organization or a country unless there are adequate controls in place, including the security
of Your data and other personal information.
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be
transferred. We will provide notice before Your Personal Data is transferred and becomes subject
Under certain circumstances, the Company may be required to disclose Your Personal Data if
required to do so by law or in response to valid requests by public authorities (e.g., a court or a
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
The security of Your Personal Data is important to Us, but remember that no method of
transmission over the Internet or electronic storage is 100% secure. While We strive to use
commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute
Our Service does not address anyone under the age of 13. We do not knowingly collect
personally identifiable information from anyone under the age of 13. If You are a parent or
guardian and Know that Your child has provided Us with Personal Data, please Contact Us.
Suppose We become aware that We have collected Personal Data from anyone under the age of
13 without verification of parental consent. In that case, we take steps to remove that information
from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country
requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a
third-party link, you will be directed to that third party’s site. We strongly advise You to review
be effective immediately when it is posted.
We will let You know via email and/or a prominent notice on Our Service prior to the change
are effective when they are posted on this page.
By email: firstname.lastname@example.org
By visiting this page on our website: https://www.sharetravs.com/contact
By address: Plot No 347, Kubwa, Ext 3, Opp Dutse Market, Kubwa Abuja.